PRIVACY POLICY

Last Updated: June 7, 2026

QAVA (“QAVA,” “we,” “us,” or “our”) operates the website https://qavastore.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you place an order, create an account, contact us, or subscribe to our communications, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account credentials
  • Order and transaction information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visits
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Respond to inquiries
  • Manage your account
  • Improve our website and services
  • Analyze website traffic and user behavior
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send order confirmations and service-related communications

Payment Processing

Payments made through our website are processed by trusted third-party payment providers, including Stripe and PayPal.

We do not store or have direct access to your complete credit or debit card information. Payment information is handled according to the privacy and security practices of the respective payment providers.

Analytics and Tracking Technologies

We use Google Analytics to understand how visitors interact with our website and to improve user experience.

Google Analytics may collect information such as:

  • IP address
  • Device information
  • Browser information
  • Website usage data

For more information about how Google processes data, please visit Google’s Privacy Policy.

Cookies

Our website uses cookies and similar technologies to:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Improve website performance
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • Payment processors (Stripe and PayPal)
  • Shipping and delivery providers
  • Website hosting providers
  • Analytics providers such as Google Analytics
  • Legal authorities when required by law

We do not sell your personal information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain uses of your information
  • Request a copy of your information

To exercise any applicable privacy rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Email: qavaestore12@gmail.com

Website: https://qavastore.com

Location: Veracruz, Veracruz, Mexico